Had coffee with a colleague today, had some great conversations about the IT industry and even shared some war stories. Here’s an example of how doing something yourself can turn into a major data loss. Even though we think something is simple, you should hire an IT Pro to complete the task. In this painful example the client’s server kept powering off. The IT consultant quickly reminded the business owner they really need a battery backup unit for their server. The client took it upon themselves and bought a UPS or better know as Battery Backup. They plugged it in, connected the server and ‘thought’ they were protected. Fast forward 2 months and the power went out again. The IT pro was called to the scene to find the server off, even though the battery backup was plugged in. He tested the UPS unit, and as soon as it was unplugged it shut off again, no battery backup. Depending on the UPS manufacture the battery is usually installed backwards (disconnected!) for shipping. When they first setup the unit not only did they fail to read the instructions, they also never tested to see if the battery back up worked. Unfortunately this was a hard lesson for this small business, as they were not on any type of managed backup either. The newest working backup was 2 months old, they lost 2 months of company work and files! 2 full months, could you imagine? Can you afford to loose 2 months of data?
Please contact your IT provider even if it seems like a simple task. We will even spec out the correct sized backup unit for your equipment.